CRM Customer Portal

Self Service Customer Support Desk

Biztech's customer portal solution helps reduce operational costs and improve customer satisfaction by empowering customers to get online support, get their complaints addressed & access up-to-date transaction history.

It will not only drive down your operational costs as you have to dedicate lesser manpower and other resources to handle customer issues but also provide a superlative customer experience through a self service portal where they can get their issues resolved instantly and access other information without any delay. As the portal admin you can provide customers access to your selected modules and an attractive dashboard with icons. The best part? You can create your own Customer Portal using your favourite CRM (SugarCRM or SuiteCRM) or front end system (WordPress, Joomla, Drupal or CakePHP).

Customer Portal features

  • Set accessible modules for customers

  • Set login credentials

  • Configure module layouts (sugar/suite)

  • Customize your portal (front framework)

  • Single & secure sign-in

  • Attractive dashboard with icons

  • Manage crm records from portal

  • Manage your profile